Lifetime deposit - book with confidence
We've introduced additional flexibility into our standard booking conditions to really put your mind at ease when it comes to travelling with us. At the end of the day, we want you to feel confident when you book with us that you've got the flexibility to change your travel plans should your circumstances change.
So, this is our promise to you:
- Ultimate flexibility when it comes to your travel plans
- Lifetime deposit
- Local New Zealand team with decades of experience
1. Ultimate flexibility when it comes to your travel plans
If you would like to change your travel dates or can’t make it to New Zealand to join your trip for ANY reason, just let us know and we’ll transfer you and your travel companions to a future departure date, no questions asked. All you need to do is let us know 90 or more days before your trip departure date.
If you're already booked on one of our New Zealand trips and are thinking about changing your dates you can see our full list of future departure dates here
2. Lifetime Deposit
We know life happens and your New Zealand trip is a BIG DEAL so your 15% deposit is valid for life! You can transfer your deposit to a future trip as many times as you need to, just let us know at least 90 days before the trip departure date. You can read our full terms and conditions here if you'd like.
3. Local New Zealand team with decades of experience
We’re based locally here in Queenstown and have decades of experience designing and guiding New Zealand trips. From the moment you get in touch with us, you'll experience our legendary Kiwi hospitality and you'll see that no detail is too small to escape our attention. Once you arrive here, you'll be in the safest of hands. Our expert New Zealand guides know our country like the back of their hand and are highly trained outdoors professionals who will make sure that your New Zealand adventure is seamless. You can just relax and enjoy the adventure!